Embrace a Brighter Tomorrow
With AffinityVibez

Job Description:

AffinityVibez is a Business Consultancy & Management Company located in Lahore, Pakistan. We have matured from a narrowly-focused team to a well-established company. We work with businesses of all sizes, across a wide range of industries, to help them identify and solve problems, develop and implement new strategies, and make informed decisions.

Job Duties & Responsibilities:

• Must be familiar with company products and services.
• Monitor sales data to achieve team goals.
• Find ways to improve client services.
• Inform customers about services and benefits.
• Maintain strong client relationships with excellent service.
• Record and update customer account information to open account.
• Address customer complaints with manager support.
• Attract new business by building client relationships.

Required Skills:

• Strong English Communication (Verbal & Written)
• Excellent Interpersonal Skills
• Ability to prioritise and plan effectively
• Analytical Skills
• Team Player
• Strong Work Ethics
• Time Management Skills

Perks and Benefits:

• Salary (As per the Interview)
• EOBI (Employee Old Age Benefits Institute)
• Monthly performance-based Bonus
• Appreciation-based Lunch/Dinner
• Bi-Annual Increments
• Performance-based Increments on Salary

Job Description:

We are currently seeking a highly motivated and strategic Customer Service Representative to join our team.

Essential Duties and Tasks:

• Deliver exceptional customer and tech support via phone, email, and chat.
• Prompt Response to customer inquiries and issues.
• Troubleshoot and resolve service’s technical problems.
• Assign complex matters to the appropriate department or team.
• Keep a track record of customer interactions and concerns as per company policies.
• Gather customer feedback and provide suggestions for improvements accordingly.
• Collaborative involvement in ongoing training to get detailed product knowledge.
• Collaborate with inter-company departments for seamless customer experience.
• Fulfil customer satisfaction metrics and goals.

Required Skills:

• Strong customer service and technical support skills.
• Excellent English verbal and non-verbal communication.
• Strong ability to multitask and prioritise.
• Experience with SAP and other software like CRM is a plus.

Perks and Benefits:

• Competitive salary
• Professional development and training opportunities
• Collaborative work environment
• Opportunities for growth and advancement within the company
• EOBI Insurance
• Permanent Jobs
• Bi-Annual Increments
• Performance-Based Bonuses/Lunch/Dinners/Trips

Job Description:

Essential Duties and Tasks:

• Assist HR managers with the daily HR operations and processes.
• Develop and implement strategies to improve job knowledge.
• Support manager with HR policies, employee concerns, and recruiting.
• Source candidates from recruiting agencies and online ads.
• Skilled in conducting phone and in-person interviews.
• Adhering to all the company’s rules and regulations.
• Experience with HR software like SAP and HRM preferred.

Required Skills:

• Strong interpersonal skills for tackling challenges.
• Able to prioritize and delegate HR tasks.
• Deep understanding of company HR policies and processes.
• Outstanding active listening skills.
• Strong conflict resolution skills.
• Must be a team player.
• Positive and proactive attitude.
• Excellent English communication.

Perks and Benefits:

• Competitive salary
• Professional development and training opportunities
• Collaborative work environment
• Opportunities for growth and advancement within the company
• EOBI Insurance
• Permanent Jobs
• Bi-Annual Increments
• Performance-Based Bonuses/Lunch/Dinners/Trips

Job Description:

We are currently seeking a highly motivated and strategic Public Relations Officer to join our team.

Responsibilities:

• Create effective Public Relation strategies.
• Work with other teams to make things run smoothly.
• Familiarity with case management software.
• Excellent PR skills and client/witness consideration.
• Familiarity with legal databases.
• Researches legal policies and presents written analysis to solicitors.
• Reviewing and producing documents, and responding to specific requests.
• Keep a track record of accident cases.
• Drafts legal documents according to judicial procedures.
• Assist with preparing and filing legal documents.

Qualifications:

• A thorough grasp of public relations principles and techniques.
• Excellent public communication and client-dealing skills.
• Excellent English communication skills.
• Strong analytical and problem-solving skills.

Perks and Benefits:

• Competitive salary
• Professional development and training opportunities
• Collaborative work environment
• Opportunities for growth and advancement within the company
• EOBI Insurance
• Permanent Jobs
• Bi-Annual Increments
• Performance-Based Bonuses/Lunch/Dinners/Trips